Agents lose evenings to enquiry replies, open home follow-up and vendor reports. Property managers lose days to maintenance requests, notices and arrears. I set up simple systems that take the repeat admin off both desks, built on the software your agency already uses, at a fixed price.
Start with the one that costs you the most time. Add more as you grow.
Every enquiry gets a reply within minutes, with the property details, the next open home and a link to book an inspection.
Everyone who registered gets a thank-you and a short feedback request the same day, and hot buyers are flagged for the agent to call.
Enquiries, inspections and buyer feedback are pulled into a weekly vendor report, ready for the agent to check and send.
Tenants use one simple form. Each request is logged, the tenant gets a reply, and the property manager sees every open job in one list.
Inspection dates are planned ahead, notices are drafted from your agency's templates, and tenants get a reminder before the visit.
The property manager gets a heads-up well before each lease ends, and rent reminders go out in your agency's words before anyone has to pick up the phone.
A short Monday report for the principal: new enquiries, appraisals booked, listings, arrears and open maintenance jobs.
What's possible depends on the software you already use. We confirm it on the discovery day, before you commit to anything.
This shows what a setup can look like. Yours is built around how your business runs and the software you already use.
30 minutes by phone or video, in your time zone. You tell me where the time goes. I tell you what I'd fix first.
FreeA day inside your business, on site or by video call, then a written report with every fix, in order.
Fixed fee. 100% credited to your build, or refunded in full if I can't find a fix worth making.I set up the fixes you choose, test them with your team and hand them over.
Fixed priceI keep it running: monitoring, fixes and small changes as you grow.
Monthly, cancel with 30 days' noticeBefore I build, we agree in writing what "working" means for your business. Every system is tested in a trial run and your team is trained. If it doesn't meet what we agreed and I can't fix it, you don't pay for the build. See how the guarantee works.
No. Trust accounting stays in your existing software and with your team. The systems handle messages, reminders and reports around it.
I build on the tools you already pay for wherever I can. What's possible depends on your software, and we confirm it on the discovery day, before you commit to anything.
Notices are drafted from templates your agency already uses and approves. Your principal or property manager signs off on every template before anything goes live, and your compliance process doesn't change.
Only what you choose. Vendor reports and anything about money, disputes or a complaint can wait for a person to check before it's sent.
Before anything is built, we agree in writing what information each step uses and where it's kept. Personal details stay in your own systems.
Fixed prices, agreed before any work starts. The first call is free, and the discovery day fee is credited in full to your build.
30 minutes, free, no obligation. You'll get the one fix I'd start with, even if you don't hire me.